The Healthcare Marketing Journal
Analytics

The Only Five Metrics a Practice Owner Should Track Monthly

Cost per booked consult, show rate, treatment mix, review velocity, and branded search. Everything else is noise.

Marcus HaleHead of Growth6 min read
Dashboard showing marketing performance metrics for a clinic

Most practice dashboards report activity. Five numbers report the health of the business, and they fit on a single page.

The five

Review them monthly, together. Individually they mislead.

  • Cost per booked consult — the only acquisition number that reflects reality
  • Show rate — the fastest way to spot a broken confirmation or reminder flow
  • Treatment mix — tells you whether marketing attracts the cases you want
  • Review velocity — a leading indicator for local visibility
  • Branded search volume — the clearest signal that brand work is compounding

What to stop reporting

Impressions, follower counts, and raw sessions move with the weather. They belong in a channel report, not on the owner's monthly page.